Auckland
Fly Stay Cruise
from $4049 per person based on twin share
- HOT EXCLUSIVE
- Includes Savings of $1100 per couple
- Travel 01 Mar - 16 Mar 26
Cruise Auckland to Sydney
Set sail from Auckland along our stunning coastline, visiting charming towns and vibrant cities. Soak in the beauty of ethereal Fiordland National Park before crossing the Tasman Sea to enjoy the amenities and entertainment onboard. Discover one of the world's finest contemporary art museums in Hobart, shop in Melbourne, and sail into the iconic Sydney harbour, where you'll relish extra time ashore with a hotel stay before your flight.
Enjoy an elegant mid-sized ship, a comfortable stateroom with refined amenities and Holland America's signature Mariner's Dream™ bed, 24-hour in-room dining, world-class entertainment and cuisine, including a new first-of-its-kind Global Fresh Fish Program.
On the Noordam enjoy World Stage, home to a variety of performances and lectures day and night, dance to your favourite songs at the Rolling Stone Lounge or sing along and test your music trivia with Billboard Onboard. For leisurely days at sea try your hand at the Pickleball courts that have amazing top-deck views or rejuvenate at Greenhouse Spa & Salon®.
Auckland, New Zealand
Departs: 05:00 PM
New Zealand's biggest city deserves more than a layover. Auckland is multicultural and cosmopolitan, with sizeable Polynesian, Asian and Maori populations enriching its history and broadening the palate. Internationally known chefs and fashion designers have made neighborhoods like Ponsonby, Newmarket and Parnell world-class destinations for shopping and dining.
You're never far from water attractions in New Zealand—and this is especially true in Auckland where it's not unheard of for downtown workers to go kayaking on their lunch break. The once-gritty port has been transformed into inviting public spaces and buzzing nightclubs, with sailboat charters and regular ferry connections waiting to whisk visitors around the harbor for sightseeing.
Start your day sipping a flat white while you plan your explorations: art gallery crawl, winery tour or volcano hike? It's possible to do all three without losing sight of the Sky Tower, one of Auckland's top tourist attractions, from which you can get a bird's-eye view of the gateway to Aotearoa.
Tauranga (Rotorua), New Zealand
Arrives: 08:00 AM
Departs: 05:00 PM
The curved shoreline of the Bay of Plenty—known in Maori as Te Moana-a-Toi—is home to incredible surfing, white-sand beaches and New Zealand's only active marine volcano. Tauranga, with 130,000 residents, is the largest city on the Bay of Plenty and fifth largest in New Zealand. The city offers visitors a number of water-focused activities, like sailing and kayaking, as well as drier alternatives such as shopping and people-watching at a café in the Historic Village.
Tauranga is also a great jumping-off point for exploring nearby beaches and Te Puke, the kiwifruit capital of the world, as well as a wealth of Maori cultural sites. The world-famous geothermal wonderland of Rotorua, nicknamed Sulfur City, has been a major Polynesian spa resort town since visitors first arrived in the late 1800s. In Maori, roto means lake and rua means two, but Rotorua actually comprises 18 lakes—plus an incredible redwood forest.
For the best views, take the gondola up to Skyline Rotorua, a recreation complex atop Mount Ngongotaha. Other day trips you should consider are a boat ride through the incomparable glowworm caves of Waitomo or an unforgettable tour of the Hobbiton Movie Set in Matamata—a must for all Tolkien fans.
Napier, New Zealand
Arrives: 12:00 PM
Departs: 06:00 PM
The Southern Hemisphere's answer to Miami Beach—at least when it comes to Art Deco architecture—Napier has a perfect mix of natural and manmade beauty. The historic district, which was mostly constructed in the 1930s after a massive earthquake and subsequent fires destroyed the city in 1931, was named a UNESCO World Heritage Site in 2007. As a delicious bonus, there's a thriving food and wine scene, too. Surrounded by the rolling vineyards of the Hawke's Bay wine region and edged by pristine waters, Napier has attracted a host of culinary innovators that has put it on the foodie map over the past two decades. Nature lovers, too, are drawn by this North Island city's scenic splendor and abundant wildlife. Down the coast, colonies of Australasian gannets thrive at Cape Kidnappers. Within the city, Norfolk Island pines line the seafront Marine Parade, a half dozen parks and gardens bloom from September to March (spring and summer Down Under), there are forested hiking trails and active pursuits range from cycling to golf. It's easy to enjoy yourself while soaking up Hawke's Bay's spectacular landscape.
Wellington, New Zealand
Arrive: 08:00 AM
Departs: 06:00 PM
New Zealand's cool little capital is located at the southern tip of the North Island, meaning it's blessed with a beautiful waterfront, fresh seafood and unpredictable weather. So famously tempestuous is Windy Welly that visitors quickly learn not to go outside without an umbrella and will spend more time than usual talking about the weather. Politics is a hot topic too, with government workers buzzing about the Beehive, as the distinctive Parliament building is colloquially known.
Wellington is also known for culture and cuisine. Learn about Maori history and Kiwiana at Te Papa, the national museum; go behind the scenes of the Lord of the Rings movies made in Wellywood; and wash down a plate of chilled bluff oysters with a crisp sauvignon blanc at a Cuba Street restaurant.
Gourmands are spoiled for choice with the city's many coffee microroasteries, craft breweries, innovative chefs and artisanal markets. Fortunately for your waistline, it’s also a terrific city for walking, hiking and cycling, with a compact historic core hugged by green hills and dotted with impossibly perched houses. They say you can't beat Wellington on a good day—but visitors will soon discover that even if it's wet and windy, it's always a good day to be in Wellington.
Picton, New Zealand
Arrives: 08:00 AM
Departs: 05:00 PM
Tucked into the northeastern end of the South Island—just 29 kilometers (18 miles) north of Bleinheim and 109 kilometers (68 miles) east of Nelson—the petite and picturesque port town of Picton is your starting point for exploring the region of Marlborough. This seaside gateway with ferry service to the North Island connects the majestic maritime beauty known as Queen Charlotte Sound to the luscious wine country of Marlborough, heaven for sauvignon blanc lovers. From the gluttonous to the active, there’s something for everyone, be it traversing a portion of the 70-kilometer (43-mile) stretch of the extraordinary Queen Charlotte Track—New Zealand’s greatest coastal cycleway—on foot or by bike, going on a cycle winery tour or tasting the famous green-lipped mussels that are indigenous to Marlborough Sounds. Naturalists should dust off their binoculars and explore the nearby wildlife sanctuaries, or if inclined to luxury, get up close and personal to a falcon while sipping on a glass of wine at the Brancott Estate.
Don’t neglect the tiny harbor town of Picton (population 4,000) itself either, which has quaint cafés and shops and boasts unique aquatic-themed museums, like the Edwin Fox Maritime Museum, dedicated to a historic ship which has seen most of the world in its more than 150 years.
Lyttelton (Christchurch), New Zealand
Arrives: 08:00 AM
Departs: 05:00 PM
The South Island’s biggest city, Christchurch is now inextricably linked with the devastating earthquakes of 2010 and 2011, which leveled the planned city center and many historic buildings. The city has shown resilience and ingenuity by erecting new projects such as the Re:START mall, a shopping center and public space made up of colorful shipping containers outfitted as boutiques and cafés. Deserted buildings and gaping holes left by the quakes have been replaced by pop-up restaurants, art installations and even a cardboard cathedral. In spite of the many original buildings lost, Christchurch maintains its classic English feel, with lush botanical gardens and Edwardian punting boats cruising along the Avon River. Outside the city, the Canterbury region stretches from the ocean to the Southern Alps, with opportunities for adventure sports, wildlife viewing and winetasting. Whether you want to ski or swim, Christchurch is an ideal jumping-off point from which to enjoy all the South Island has to offer. Like Christchurch on the other side of the Port Hills, Lyttelton was devastated and redefined by earthquakes in 2010 and 2011. The historic port town is still reinventing itself as a sustainable community, with an eclectic mix of eateries and a lively Saturday farmers market. Historically, Lyttelton has served as a gateway to Canterbury and the South Island and as an important commercial seaport, and additionally as a launching point for expeditions to Antarctica.
Port Chalmers (Dunedin), New Zealand
Arrives: 07:00 AM
Departs: 06:00 PM
Much of New Zealand feels like England, by way of Polynesia. There are a few exceptions, though, such as the town of Akaroa, a former French settlement, and the distinctly Scottish city of Dunedin, named after the Scottish Gaelic name for Edinburgh. After Dunedin was founded in 1848, city surveyor Charles Kettle attempted to impose Edinburgh's New Town grid plan on the growing city. But the Otago Peninsula's hilly landscape proved challenging—for evidence, note that Dunedin has one of the world's steepest streets (Baldwin Street). The volcanic remnants around the harbor make for a dramatic backdrop.
Dunedin's prominence during the gold rush in the late 19th century resulted in many grand Victorian and Edwardian buildings. Thanks to the beautiful University of Otago (the country's oldest), there's a large student population to keep the city vibrant and modern. But Dunedin's heritage is always proudly on display: The magnificent Dunedin Railway Station and Larnach Castle have been restored to their full glory, and the fascinating Toitu Otago Settlers Museum provides a glimpse into the lives of early residents. Outside the city, the Otago Peninsula is lined with scenic beaches and home to rare birdlife like the royal albatross and yellow-eyed penguin.
Cruising Fiordland Natl Park
Every year, visitors flock to New Zealand in search of landscapes straight out of Middle Earth. They find what they're looking for in Fiordland National Park, on the southwestern coast of the South Island. This stunning 12,000-square-kilometer (4,633-square-mile) park encompasses mountains, lakes, fjords and rain forests. The area was once the home of Maori hunters; later, European whalers established small settlements here. But mostly, this region has seen a notable lack of human activity—the steep peaks and wet landscape deterred all but the hardiest people. That changed around the end of the 19th century, when travelers discovered the beautiful scenery of Fiordland. The national park was formally established in 1952.
Countless plant and animal species find a haven here. Among the park's rare birds is the flightless takahe, thought for decades to be extinct until it was spotted in the area in 1948. The natural wonders continue offshore: Seals, dolphins and whales frequent these waters.
At Sea
Arrives: 12:00 PM
Departs: 11:59 AM
Hobart, Tasmania, Australia
Arrives: 08:00 AM
Departs: 05:00 PM
Tasmania, once the butt of many jokes, is finally cool. The little Australian island is home to stunning landscapes, old-growth forests and exceptional local produce. Lording over all this goodness is Hobart, the island’s creative capital. Although its remoteness might once have made it feel provincial, the city has truly come into its own in recent years. It’s got one of the world’s best museums of contemporary art, vibrant markets, a cosmopolitan dining scene and eclectic music festivals. It’s also achingly beautiful, with a natural harbor setting and rugged Mount Wellington looming in the background.
The city is compact enough to easily explore on foot. Start at the sandstone area of Salamanca Place with its hip galleries, artist studios and bustling cafés and bars, and then roam the quaint streets of Battery Point, one of Hobart’s oldest neighborhoods. Immerse yourself in nature at the gorgeous Botanical Gardens or head out of town to learn more about Tasmania’s dark—but fascinating—past. Fuel up on the freshest seafood straight from the Southern Ocean down at the waterfront, or feast on gourmet Tassie produce at one of the many excellent restaurants in town. Whatever you choose to do, we promise you won’t be bored.
At Sea
Arrives: 12:00 PM
Departs: 11:59 AM
Melbourne, Australia
Arrives: 08:00 AM
Departs: 05:00 PM
Melbourne is consistently voted one of the world's most livable cities—and for good reason. This is Australia’s cosmopolitan heart with cutting-edge art and architecture, historic galleries, attractions and museums, plus a dizzying range of restaurants, bistros, markets and bars. It's renowned for its sporting culture, home to the esteemed Melbourne Cricket Ground and Australian rules football teams.
The famous laneways of Melbourne bustle with hidden bars and eateries, while myriad beaches and parks allow for the ultimate outdoor lifestyle and active things to do. It’s a melting pot of cultures and a city of gourmands who demand excellent food and find it everywhere—from modern Australian cuisine and delicious Asian fusion fare to low-key cafés serving the best coffee you’ve ever tasted.
If you want to leave the city, Melbourne is the gateway to Victoria's world-class wineries and spectacular coastline sights. Visit the famous penguins at nearby Phillip Island or feast on local produce in the picture-perfect Yarra Valley. Wherever you go in and around Melbourne, you’ll be sure to understand why so many choose to call this beautiful corner of the world home.
At Sea
Arrives: 12:00 PM
Departs: 11:59 AM
Sydney, Australia
Arrives: 07:00 AM
If you want a snapshot of Australia's appeal, look no further than Sydney: The idyllic lifestyle, friendly locals and drop-dead natural beauty of this approachable metropolis and its attractions explain why the country tops so many travelers' wish lists. But Sydney is more than just the embodiment of classic antipodean cool—the city is in a constant state of evolution. A list of what to do in Sydney might start with the white-hot nightlife, with its new cocktail bars and idiosyncratic mixology dens. Inventive restaurants helmed by high-caliber chefs are dishing up everything from posh pan-Asian to Argentine street food, while the famous dining temples that put Sydney on the gastronomic map are still going strong too.
The famed harbor is among the top sights—home to twin icons the Sydney Opera House and the Sydney Harbour Bridge, it is the stepping-off point for some of the city's best cultural attractions and sightseeing. In one day you can sail around the harbor, get a behind-the-scenes tour of the opera house and climb the bridge, with time to spare for people-watching over a flat white at a waterfront café.
Speaking of water, when you plan what to do in Sydney, you will want to include the iconic beaches, where surfers, office workers and tourists alike converge on some of the most gorgeous shoreline scenery anywhere. Bondi, Bronte and Clovelly are all within easy reach of the Central Business District, as is Manly, a charming seaside town located a short ferry ride from Circular Quay. Beyond the city you'll discover UNESCO World Heritage Sites and the chance to encounter Australia's cuddliest wildlife—a perfect way to round out your envy-inducing Sydney photo collection.
from Auckland
Two lower beds convertible to one queen-size bed—our signature Mariner's Dream bed with plush Euro-Top mattresses, premium massage shower heads and a host of amenities are featured in these comfortable staterooms.
Auckland
from $4049 per person based on twin share
Filled with light from floor-to-ceiling windows overlooking a private verandah, these staterooms include a sitting area, two lower beds convertible to one queen-size bed—our signature Mariner's Dream bed with plush Euro-Top mattresses, and bathtub with premium massage showerheads.
Auckland
from $5999 per person based on twin share
Please note: Stateroom images and features are samples only. Actual furniture, fixtures, colors, configurations and window/porthole views may vary.
Onboard Gratuities are not included, please allow: USD$17 per person per night for non-suite staterooms, USD$19 per person per night for suite staterooms.
All cruise packages are based on Twin share, inside cabin and costs are per person. Availability is current as at 24 Mar 25 and deals are available until date shown or until sold out. Space is strictly limited and is subject to availability at time of booking. On board credit where shown is per cabin & must be spent on board and is not refundable in cash. All passengers are bound by the individual cruise lines terms & conditions, please ask your consultant for a full copy. Current Deals must be paid in full at time of booking or deposit dates as shown. All passengers must have a valid passport with more than 6 months validity at the end of their holiday. Travel insurance should be taken out at time of booking to cover in the event of any unforeseen cancellation. Included airfares are based on special non refundable economy fares, ground transfers are not included unless specified, any hotels included are on a room only basis unless specified. Hotels in certain destinations in Europe, USA and Asia may require local tourist taxes or resort fees payable at check in, We aim to give an indication of these where possible, but unfortunately you cannot pre pay this aspect of the hotel rate and must settle at check in. ESTA Visas are required for Itineraries visiting USA ,Canada, India, China, Vietnam, Schengen states & Sri Lanka. Visa costs are not included. Passports must be valid at least 6 months after the end of your holiday, If travelling on a non NZ passport other visas + NZ re-entry permits may also be required, please check with applicable embassy. Passport validity, Visas, Vaccinations and health requirements are the responsibility of the passengers. Individual cruise line T&C will apply based on the cruise line booked.
HOT CODE: CMPHAL0704
How do I choose which type of cruise is right for me
There are three main types of cruising
Ocean Cruises
There is a wide range of itineraries, cruise lines and cruise ships to choose from for those seeking an ocean experience, or an exciting adventure across many countries. Ocean cruising is an amazing holiday where everything you could possibly need is within easy reach.
River Cruises
A leisurely cruise along the world’s waterways is a relaxing, and luxurious, way to travel. Whether you’re navigating across Europe or cruising Southeast Asia’s Mekong River, each new day on a river cruise brings a new experience.
Luxury Cruises
Luxury beyond belief. Soak up Michelin-star fine dining restaurants, butler service, and luxurious suites. Luxury cruising appeals to those travellers demanding an unparalleled, all-inclusive travel experience away from the hustle and bustle of the large crowds
What types of cruises are there?
There are cruises tailored to every type of traveller ie; adults only, couples, families, retirees, singles, large groups etc. Depending on the cruise line will depend on the type of cruise available and what is best suited to the experience you want.
Most offer a full range of activities and facilities to participate in as a family. Kids clubs are also offered in some ships and are focused on keeping children entertained. Be prepared, some are more “kid-friendly” than others -always check with your HOT travel consultant
Many cruise lines have adults only areas, and some are even fully adults only cruise ships. The larger the ship, the more space you will have. If you are looking for something a little smaller and more intimate, your cruising specialist will help you find that.
Can I go on a cruise if I’m travelling alone?
Yes - taking a cruise is a great way to relax and see the world at your own pace. A cruise is a fun and safe environment to meet other people, or just soak up the experience solo. Ask your cruise consultant about what’s best for solo travel and find out about the special add on rates for single occupancy of double staterooms.
Should I check in before I go
YES - we highly recommend checking in online ahead of time. While the process differs between cruise lines, you will usually need to create an account and enter your personal and booking details. It’s a must to do this in advance as you will be provided with a lot of important information to ensure you are fully prepared. This takes the stress out of the boarding process.
You may be offered a choice of a few different boarding times, although some cruise lines do pre-allocate this for you. Your check in process will also outline when your bags are likely to be available once you are on board. This is important as it may not be immediately so you might want to reconsider what you take as carry-on so you have some essentials on hand
What happens when I embark
Like all travel, ensure you arrive at your embarkation port on time (preferably a little earlier) for your allocated boarding time. Make sure you have your boarding passes printed, your luggage tags securely attached to your bags and your passport on hand ready to go.
Look out for your designated terminal, drop off your bags, then make your way through the security process. This is very similar to an airport, with metal detectors and x-rays for smaller carry-on bags.
Once through security, you will approach the check-in counter, where you will have your photo taken and receive your onboard card, which will serve as your cabin key, onboard payment method and onboard ID. Your luggage will be delivered to your cabin during embarkation.
Is cruising expensive?
Like all travel, the cost is dependent on a lot of factors – things like the length of cruise, destination(s), the type of cruise line or room type. But because there is so much variety, there will be a cruise to suit everyone's budget. It can work out to be great value for money compared to a regular fly/stay holiday.
Will I get seasickness?
Most modern cruise ships have stabilizers in place to ensure passenger comfort. Plus, cruise ships will alter their routes in advance to avoid any adverse weather patterns and storms etc.
But if you are prone to motion sickness, you could find yourself getting seasick on your cruise holiday. You could try natural remedies or over-the-counter prescribed medicines to counter motion sickness.
Do I need a passport or visa to cruise
You will require a passport to cruise internationally. Some close to home domestic sailings will only require a valid driver’s license. It is always recommended to have a valid passport whilst cruising and is your responsibility to ensure you have the applicable photo identification. Some countries do require you to obtain a visa in advance if you wish to disembark the ship in port. You will need to check the visa requirements for the countries visited on your cruise itinerary. Countries such as China, Russia, India, Canada and the USA require all New Zealand passport holders to obtain a visa. Always check with your HOT travel consultant and they will direct you to the right information.
Will I save money if I book at the last minute or early?
We recommend that if you are looking for a great deal book your cruise early. Some cruise lines offer great incentives for the early booking travellers. Thery could be things like complimentary room category upgrades, bonuses and discounted prices. Some even do airline flight credits! But these deals are normally for a limited time and will not last. Join our HOT cruise newsletter / email database, and we will let you know when there are offers or special deals available.
Cruise pricing, like most things, reflects supply and demand. The more demand there is for a particular cruise the higher the price will be. Demand could be determined by factors such as the destination, seasons & duration of the cruise holiday.
Like anything, waiting till the last minute does involve risk. If you wait, your cruise may have sold out. Then there is also the possibility of getting the cruise but in a room category that you don’t want. Our expert advice is - book early!
Is there a dress code on board
It will depend on what cruise line you are sailing with. As a rule, casual dress is accepted during the day, with smart casual or formal attire being required at night. Most cruise lines do not accept caps, jandals, bare feet, swimwear or sleepwear in formal dining venues.
Some cruise lines enforce a stricter dress code, with men required to wear jackets and women cocktail attire at dinner. If you do not comply with your cruise line’s dress code, you may be asked to leave a particular venue. Make sure you check with your HOT travel consultant - you don’t want to get caught out
Do cruise ships cater for passengers with accessibility requirement?
Yes, most cruise lines have accessibility assistance in place for passengers with disabilities. Cruise ships typically offer a range of wheelchair-accessible cabins, however, the number of these may be limited. You must advise at time of booking – make sure you speak to your HOT travel consultant and outline any requirements for you or your travelling companions
Some ocean ships can be large, which at times can be difficult for passengers with mobility problems to navigate. To make things easier, on some cruise ships you can rent a scooter or wheelchair for the duration of your cruise. Always check in advance with your HOT travel consultant
Can I smoke onboard a cruise ship?
All cabins and public areas onboard cruise ships are strictly non-smoking / vaping. You can, smoke/ vape in the ship’s designated smoking zones only
If in doubt, ask the staff onboard your ship.
Are my valuables safe on board?
If you bring valuables with you, they are best to be kept in your in-room safe. We also recommend you keep your passport, and any important documents locked in the your safe also.
Are gratuities or tips included?
This depends on the cruise. Your cruise consultant will outline this as part of the booking process. Some holidays include gratuities in the total price, whilst others might require you to pay once you are onboard.
How much luggage can I bring on the cruise?
Cruise lines are not generally concerned about how much luggage you bring onboard, so there are largely no luggage restrictions on cruise ships. But be aware, some staterooms have limited closet space! But remember, if you are travelling by air etc to your departure port, all airlines have weight and ‘number of bag’ restrictions.
Don’t get caught out – make sure you check the details carefully and be aware of any restrictions. Airlines do charge for oversize or excess baggage. Be prepared, check the restrictions with your travel consultant or the airline carrier directly before you book your flights.
Should I book shore excursions or do my own sightseeing?
Talk to your HOT travel consultant, it depends on what you want to do. You have options – you can do the shore activities arranged directly by the ship, as the quality and service offered is guaranteed. A bonus, if the tour is delayed the ship will wait for you before it sets sail again.
You can, however, book shore excursions, whilst on board, or in advance if you want a more structured adventure. Doing your own local sightseeing can be exciting, however you’ll have to pay close attention to time as the ship will not wait for you if you are running late.
What currency is used onboard?
This varies depending on cruise line and destination. You can almost guarantee that the currency on most cruise lines will not be in NZD. Ships based in Australia will usually have AUD onboard. Ships that cruise in a variety of destinations will have a currency to reflect their company's ownership, which could be currencies such as USD or Euro. Make sure you ask your HOT travel consultant in advance, so you are prepared.
What if I require a special diet?
If you have special dietary requirements, you should advise your HOT travel consultant at time of booking. If you do have special requirements, make sure you arrange your meals in advance. However, if you do forget, you can arrange it onboard.
What room type should I book?
A lot of first-time cruisers choose an inside room (internal without a window) mainly due to the cost. However, it is normally only a small difference per day to upgrade to an oceanview room (with a view).
Or investigate an upgrade to a balcony/veranda room which offers floor to ceiling windows that open to allow the fresh ocean air in. Check with your HOT travel consultant
Can I take visitors on board?
Think of a cruise ship like an airplane. No you can’t. Due to immigration and security reasons only registered guests are permitted onboard at all times.
Is there babysitting on board?
Babysitting is available at extra cost on some ships. Many cruise lines will offer popular kids club facilities onboard, and some cater better than others. But if you are on a cruise that is targeted at families will be spoilt for choice for ways to entertain the whole family
Is there WiFI and mobile reception?
Yes you can. Most ships offer Wi-Fi throughout the ship, whilst some only offer in designated areas. Most cruise ships have internet cafes on board. Charges do apply for the use of broadband & because it is based on satellite
Phone Reception is generally only available in ports. Some cruise lines have agreements with land-based phone service companies. If you chose to use this service, you will be paying international roaming rates for these calls. Find out before you go – your HOT travel consultant can help
How do I pay for on board expenses?
Just like many hotels, an onboard account will be set up for you prior to departure. This means all your onboard purchases can be charged to this account. Payment will be made at the end of the cruise.
Are there laundry services on board?
Laundry and cleaning services are always available. It’s either self-service laundry facilities or a professional laundry service. You will find washing machines, dryers, ironing boards, irons and detergent on board. Self-service washing machines & dryers generally tend to be coin operated.
Can I bring alcohol onboard the ship?
You are not allowed to bring alcohol onboard the ships. Duty free and personal alcohol purchased onshore will be collected upon your check in and can be collected on the last day of your cruise. Any Duty- and Tax-Free alcohol purchased on the ship will be held for safekeeping and can be collected on the last day of the cruise.
Not to worry - cruise lines largely offer drink packages so you can purchase drinks onboard. If not, your drinks can be charged to your cruise card.
Can I place a deposit for a cruise booking?
At time of booking you can choose to pay for the cruise in full or pay the minimum per person deposit amount.
When do I need to pay for my cruise in full?
If you have chosen to pay a deposit only, your full payment deadline will be determined by the cruise you book, so please check your Invoice for the final payment due date.
What is included in the price of a cruise?
Cruise holidays are one of the most value for money holidays you could go on. Your transportation, accommodation and main meals are included whilst onboard. Selected activities and entertainment are also included in the price.
There are some additional activities that you may have to pay separately for, like special restaurants & shows. Ask your HOT travel consultant for a full list of inclusions and added extras you can pay for separately
Do I need travel insurance?
YES – we absolutely recommend that you take out comprehensive travel insurance at the time you book your cruise. Your HOT travel consultant can organise a quick and simple quote for you.
Can I book my complete holiday including a cruise?
Your local HOT travel consultant will be able to curate you the perfect holiday making sure that it all works like clockwork. We can organise your flights, transfers, an amazing cruise, then accommodation and add in extras like a tour, car hire or sightseeing etc. This is where using a HOT travel consultant is critical – it’s complex and our consultants are expert and making it the best holiday ever.
How can I cancel or make changes my cruise booking?
We know ‘life’ happens. To cancel your booking, get in contact with your HOT travel consultant as soon as you can. Please note that cancellation fees will apply. Similarly, if you need to make any changes or amendments, we can help, but again, be prepared, change / amendment fees will apply. Some of your booking may be non-refundable.
When is my final payment due?
Your final payment will be due approximately four to five months before departure. You can find all payment amounts and due dates on your Booking Advice.
When will I receive my travel documents?
Approximately one to two weeks before your departure date. These documents will be sent directly to your email. If in doubt, ask your HOT travel consultant. You would have already received your online passenger information to complete well in advance.
Can I hold a cruise booking?
Pricing for cruises is dynamic and is subject to change. Talk to one of our HOT travel consultants and they can talk you through how it can / does work.
How do I book a cruise for more than 4 people, or book multiple staterooms?
Contact a HOT consultant if you are travelling with more than 4 people, you may need two or more rooms – there are also limitations around the age of children being in rooms by themselves etc –ie; children may not be booked in a room on their own. Children must be accompanied by an adult (over the age of 21) in a room.
What if I am cruising with children?
There are various restrictions imposed by cruise liners around ages of children travelling. If you are travelling with a child under the age of 12 months, make sure you let your HOT travel consultant know. There are also some restrictions around travelling if you are pregnant and will depend on what stage you are at, again, contact your travel consultant to find out more as these can vary by cruise liner
Sign up below and be the first to hear about our hottest holiday deals, flight steals, and essential travel hints and tips from our team of travel specialists.
By signing up, you have read or have an opportunity to read the Privacy Policy, and you agree to the provisions of the Privacy Policy.