Travel Insurance

Travel Insurance

One in nine travellers encounters a crisis of some kind - from travel delays, to lost luggage and major medical problems, making travel insurance essential.  Travel insurance is an integral part of your travel package and should be purchased at the same time you purchase your travel package.

Full Insurance Policy Wording


House of Travel Insurance
At House of Travel we believe you should be able to choose the level of insurance cover that suits you. Use the benefit sliders to mix and match your cover.
Click here to build your own policy

Book Online
Travel insurance can be purchased online when you make a flight booking if you are 69 years of age or under. We offer two types of insurance that can be purchased online with your ticket purchase:
•  New Zealand Domestic Cancellation insurance (Plan F)
•  International Comprehensive insurance – ‘Essentials Plus’ (Plan A)
Full Insurance Policy Wording

Supplementary Policy Wording


Other Insurance Available
We also have other types of cover that can be purchased by contacting one of our outlets or sending us an enquiry:
• Travel Insurance for people over the age of 69
• Business or Leisure - Yearly Cover - enquire in-store
Full Insurance Policy Wording


Insurance Claims
If you have taken out insurance cover with us and wish to make a claim, you will first need to fill out a claim form:
• Download a claim form
Once you have completed the claim form you are required to:
1. Provide us with orignal invoices. receipts, and other vouchers relating to Your expenses or Loss.
2. Produce your policy details
3. Provide us with all the information we require
Then, for the quickest service, call Allianz Global Assistance on 0800 574 904 to lodge the claim. Alternatively contact your House of Travel outlet for assistance.


Emergency Assist
Overseas Emergency Assist
+61  7 3305 7499
If you need emergency advice or assistance while overseas, emergency assistance company will provide a helping hand 24 hours a day, ever day of the year.

Allianz Global Assistance advice is available for all services related to:
• medical and hospital
• repatriation
• legal expenses
• evacuation and travel

When you call, Allianz Global Assistance require:
1. Your name
2. Your policy number and selected plan
3. Details of your emergency
4. A contact phone number, including area code

Wherever possible you should lodge your claim with us on your return to New Zealand. If you do require assistance while you are away, please call us.

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