House of Travel Hornby

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+64 3-344-3070

hornby@hot.co.nz

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Let’s connect

+64 3-344-3070 hornby@hot.co.nz

40 Carmen Road

Hornby

Christchurch

8042

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Monday

9:00am - 4:30pm

Tuesday

9:00am - 4:30pm

Wednesday

9:00am - 4:30pm

Thursday

9:00am - 4:30pm

Friday

9:00am - 4:30pm

Saturday

9:00am - 3:00pm

Sunday

Closed

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Welcome to House of Travel Hornby

At House of Travel Hornby, we are dedicated to turning your travel dreams into reality.

Proudly Canterbury-owned and operated, our experienced team of travel specialists is here to provide you with personalized service and expert advice. Whether you're planning a quick business trip, a relaxing beach holiday, or an adventurous world tour, we have the knowledge and passion to make it happen.

Visit us in-Store at 40 Carmen Road, where you can park at the door, or call us to make an appointment to start planning your next unforgettable journey.

Let us take care of the details, so you can focus on making memories.

Paula Rhodes

Owner Operator

Meet the team

Paula Rhodes

Owner Operator

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Welcome to the Hornby Team! I opened the Hornby store in September 2014. It has been a fantastic journey so far. I am very proud of the Hornby store and the fabulous team & I look forward to welcoming you in.

Chris Atkinson

Travel Specialist

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Based in London for 20 years. Now back in New Zealand to help my fellow kiwis see the world!

Megan McKay

Travel Specialist

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I have a passion for all things travel and cannot wait to help ensure you have the best experience possible!

Rachael Wood

Travel Specialist

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Every day I feel so lucky that I get to help travelers book their dream trips. It is undeniably refreshing to come back from a holiday and feeling rejuvenated, inspired and already planning the next one.

Rebecca Gilbert

Travel Specialist

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Why Me? I Love Travel! I can help with it all - from a quick business trip to Brisbane, or that cruise holiday you have always wanted to book.

Shaunice Bray

Travel Specialist

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I have been with HOT Hornby for 5 amazing years, and am so lucky to recently return after being in hibernation. Covid-19 has changed the way we travel, and it's important now more than ever to get expert help - that's where I come in!

Vanessa Davidson

Travel Specialist

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I am a new Travel Specialist this year and am motivated to help you with all your Island and Australian adventures. I have always had a passion for travel, and now can transfer that passion into helping you with your unique holiday experience.

Sophie Beckley

Sales Support

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Travel is more than just visiting new places – it’s about making lasting memories, immersing yourself in the local culture and tailoring your adventure to be uniquely yours.

Sarah Davy

Hornby Team Leader

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I started at Hornby in 2014 and worked until I went on maternity leave in 2017. After 5 years and 2 children later I am so excited to be back and part of the team in a supporting role!

Miranda Paterson

Sales Support

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Lily Richards

Sales Support

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I love everything travel, from the flights to the lounging at the beach to the exploring every part of the world I possibly can!

Anna Hore

Sales Support

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What our customers have to say

From the time I called to pop in and visit, to 20 minutes later in the office to meet Rachael, and 30 minutes after that, my holiday was booked. I couldn't be happier and am now very much looking forward to our holiday in Fiji. Thank you Rachael, we look forward to working with you for our big trip next year!

Scott
Rachael has helped us before with our travels and met all of our expectations and more... her friendly manner and patience was why we have come back to her to plan our next holiday next year ...

Janice
Rachael was very attentive and genuinely interested in my holiday. She supported me as I was a bit anxious about going alone. She was very encouraging and took care of all the details.

Christine
Chris was just lovely to work with. He was friendly, professional and went above and beyond. I walked in with a fairly vague "this is the list of places I want to see in Europe and this is the time I have to see them in" and he was right onto it with ideas and suggestions. All communication was prompt and clear. Chris was also very patient and professional when I kept going back with little changes here and there to my itinerary. Thank you for the absolutely amazing, stress-free experience!

Jess
Prior to Covid-19 travel disruptions I rarely dealt with Travel Agents nor took out Travel Insurance, instead preferring to deal directly with Airline's and their App's, relying on legislation to provide alternative travel arrangements should anything go wrong. Now, however, having taken H.O.T.'s advice and since witnessing firsthand the shear amount of de-manning across the airline industry with little or no personnel available to re-book or assist at airports, that one telephone call to H.O.T. is very reassuring and takes the stress out of re-booking and getting to your destination. I will be using H.O.T. Hornby from now on..

Niall
Shout out to HOT Hornby, especially Paula. Thanks so much for getting my girl home, even though her flights were canceled 3 times, and while she was having a panic attack you just rebooked and sorted it all out. But a huge thank you for getting my US son-in-law here with 3 days notice. Problem free travel is an absolute pleasure. The point of great travel consultants is they take on board the stress, so we can travel stress free. Highly recommended.

Christine
They helped me allllll the way from Nz while I was in the states. This means they could only communicate with me via email and were still so patient and were able to explain everything to me so well over just messages! I also only had 3 days for them to figure everything out since I had no idea the Nz borders would be open to me so suddenly! They made sure I had seats with my wife on all of my flights despite our bookings being so far apart! They were able to help me schedule two different covid testing as well, on the fly, while I was traveling through LA. I don’t think it could had gone smoother than it had. Thank you very much from this new Kiwi!

Brad
Warm friendly manner & timely with task

Patricia
She listened to what we wanted for a holiday, took great notes, and got back to me promptly, so we booked the same day! I felt like she was there to help me and was easy to talk to. Nothing was a problem- even in our limited time. I've since recommended her to friends for their travel too.

T Fernandez
Lauren has been extremely helpful! Answering all of our questions easily and providing us with some great advice and answers. She keeps in touch with me and always reply’s to emails quickly. She has great advices but doesn’t push it on you either. Overall super helpful and friendly!

Jennifer
Rachael is a good listener and gave us great suggestions about what we could do on our trip and where we could stay. She is very friendly, efficient and nothing seemed a problem.

Maureen
We immediately felt welcome and comfortable with Rachael. She made us feel at ease with booking our very first big trip. She treated us with kindness. Our questions were answered and her service was excellent. We will definitely love to work with Rachael for all out future travel plans.

Arista
If you are looking for a travel agent who can interpret your wishes and get things done, look no further. Go in and ask for Rebecca Gilbert and let the journey begin.

Kelvin
She was very knowledgeable about our proposed holiday, and has provided the information we required promptly.

Teresa
My wife and I have been dealing with Megan for the past couple of months. She has been so helpful and patient with us (we made a lot of changes!). She has put together a DREAM holiday for us and also given us lots of suggestions for fun, outdoor activities. A delight to work with and such a positive, encouraging manner.

Colin
Rebecca’s patience was incredible. We had an entire itinerary planned for a trip to Egypt and were ready to pay the deposit, but I couldn’t go through with it due to the cost. We then completely changed plans to a more affordable trip to Fiji, and through it all, Rebecca was amazing— supportive, understanding, and never made us feel like a hassle. Her dedication truly went above and beyond our expectations

Casey
Rebecca Gilbert was fantastic to work with. She was professional, knowledgeable, and incredibly responsive throughout the entire process. She took the time to understand our preferences and tailored the trip perfectly to our needs. Her patience was especially appreciated as she guided us through options and changes, making the whole experience stress[1]free and enjoyable. We couldn’t have asked for better service!

Kyle
She listened to my questions and gave me only a couple of options so I wasn't overwhelmed. She was personable and easy to talk to

Danielle

News and events

Rolleston HOT Pop Up Store

Meet with us in Rolleston!
Weekly Pop Up Shop on a Wednesday 9-3pm
Helado Gelato & Coffee Garden
5/49 Tennyson Street

Please give us a call if you'd like to make an appointment: 344-3070
A GREAT BIG THANK YOU - #1 FOR CUSTOMER EXPERIENCE

We don’t like to brag, but we’re super proud to have been recognised as New Zealand’s number 1 brand for customer experience in Kantar’s Customer Leadership Index survey. This recognition means the world to us because they reflect our dedication to our customers, our customer first approach and enriching lives through travel.
Darfield HOT Pop Up Store

Meet with us in Darfield!
The first Thursday of every month at the Darfield Business Hub 9-3pm.

Please give us a call if you'd like to make an appointment: 344-3070
Leeston HOT Pop Up Store

Meet with us in Leeston!
Every fortnight at For Goodness Cake in Leeston High St 10-3pm .

Please give us a call if you'd like to make an appointment: 344-3070
Disneyland's 70th Anniversary Celebration

Disneyland is gearing up to celebrate its 70th anniversary next year. Kicking off on May 16, 2025, celebrations at the "Happiest Place on Earth" will run through the summer of 2026. The festivities will include special décor, food and beverages, limited-time entertainment, and more.
Italy bans Airbnb self-check-ins

Travellers to Italy will have an extra step now as Airbnb rentals will no longer use lockboxes for self-check-in, following a new law aimed at enhancing security and preventing terrorism. Guests must now coordinate directly with their hosts for check-in.

Our travel stories

Postcard from Mexico

Contiki Mexico 2019.

From the top of Mexico right down to the bottom in Cancun and including all the outer islands in the Mediterranean, and even to Isla Holbox - So I'm your Mexico Gal!

Postcard from Singapore

Rebecca Gilbert

Singapore! So much to do, when I went I was lucky enough to business class!

Boogie & Blues: Southern US with GLOBUS

Paula Rhodes

Check out my itinerary for Southern USA with GLOBUS.

Canada with Fiji Airways

Paula Rhodes

Fiji Airways flies direct to Vancouver! I spent an amazing 5 days in Fiji, Vancouver and Whistler, from 30degrees to -20.

Postcard from Egypt

Rebecca Gilbert

When you think Egypt - you think of Ancient Mysteries.... Pyramids, Temples and The River Nile!

Sydney Adventure

Rachael Wood

A haven for foodies and explorers

Postcard From Europe

Megan McKay

In 2023 I spent 2 months exploring all Europe has to offer!

Postcard From Japan

Rachael Wood

See a different side of Japan.

Postcard from Alaska

Rachael Wood

Alaska Highlights

Postcard from Southern Africa

Megan McKay

Africa, you blew me away!

Postcard from Dubai

Megan McKay

Dubai is a dazzling mix of modern luxury and rich tradition. I explored the city with a marine tour, soaking in the stunning skyline, then ventured into the desert for an unforgettable Safari, complete with dune rides and a traditional evening under the stars. The Burj Khalifa offered jaw-dropping views from the world’s tallest building, and the Silk and Gold Souks were a sensory overload of spices, colours, and glittering treasures.

view all stories from House of Travel Hornby

Let’s connect

Let’s connect

Welcome to House of Travel Hornby

Meet the team

What our customers have to say

News and events

Rolleston HOT Pop Up Store

A GREAT BIG THANK YOU - #1 FOR CUSTOMER EXPERIENCE

Darfield HOT Pop Up Store

Leeston HOT Pop Up Store

Disneyland's 70th Anniversary Celebration

Italy bans Airbnb self-check-ins

Our travel stories

Store awards