House of Travel High Street Lanes, Christchurch CBD

Princess helped us plan our trip to Hawaii and Maui. She nailed the accommodation brief and we ended up with fantastic accommodation in Waikiki with beach front views right in the heart of the beach. Wailea Resort on Maui was perfect with a range of relaxing options, beach walks, turtles near the shore, and an epic water slide. Princess also helped us with a number of Tours including Pearl Harbour and Snorkelling to Molokini Crater and Turtle Town. Both were fantastic and highly recommend. Our request for a Jeep Wrangler was also a bonus. The whole trip ran smoothly thanks for the incredible planning and organising by Princess. Thanks for an incredible holiday.

Sarah Crowe did an amazing job throughout the process of booking flights for my trip with my partner from NZ to Mexico and the UK. We approached her with a quote from a different travel agent, which we thought was very expensive, and she bet it by $2,000! Sarah was extremely responsive to our urgent request over email - she replied on a Sunday evening and we had secured our flights by Monday afternoon. Sarah had good knowledge about the logistics of different airlines and airports. It was also helpful that she gave us options we could choose between. Cannot recommend enough!

Torin has been wonderful to deal with. With him, I’ve planned a museum/history trip renting a Tesla and driving across California/Nevada/Arizona, flying into Washington DC, and a train to New York City. Then visiting a friend in London, a friend taking me all across Ireland, and a stop in Singapore on the way home. I had gotten the run around from another travel agent, with long periods waiting for them to reply, or send updates. I was sick of waiting, asking for updates….and then being subsequently forgotten about. House of Travel High Street Lanes came highly recommended, so I gave them a chance. I’m glad I did! Torin was glad to book an initial appointment. I since had two further face to face catch-ups, and all the way through he has stayed in touch by email. I feel Torin listened to my travel plans, and took my interests into account. Some of his hotel knowledge in particular has been fantastic. He has situated me near hidden gems that showed he’d really listened to my ideas and hobbies. One particular example, choosing New York City’s Moxy Hotel near Time Square. It is not only close to many places a NYC visitor would enjoy, but also very near the hotel where inventor Nikola Tesla passed away. It’s a historic spot for nerds like myself :-) Torin knows a lot about aviation history, and I feel he really “gets” both his industry, and what an overseas traveller is looking for. Thank you Torin, you’ve been a great mate helping with my dream holiday :-)

We engaged with Nigel Bennett as our travel agent for the United States, and what we can say is we were elated and extremely satisfied with the work and itinerary he produced. Nigel was punctual, patient and was very thorough with our planning for inept travellers such as us. I not only would encourage anyone to go visit him for travel assistance but I plan to engage with Nigel again for my next holiday plans. We are very content with his efforts and arguably he went over and above what most travel agents would do. Thank you Nigel for curating one of the best experiences of my life!

My elderly mother took a tumble in the UK and broke her pelvis, being in Nz I couldn't be further away. She has very little friends or family to rely on, so I was advised to get there ASAP! Rang this gentleman called Nigel and let him know the circumstances and he had an option of flights, busses, and insurance all covered within a few hours! I picked one and I'm off within the week! This guy is my saviour/hero! Can't thank Nigel enough for his speediness and understanding. Someone give that man a Speights!